Refund & Digital Product Policy
1. Free Resources
All free resources—including The Local Visibility Checklist and our written guides—are provided at zero financial cost with no obligation to purchase anything.
2. Future Digital Products & Toolkits
When paid digital toolkits, templates, or playbooks become available for purchase, they will be backed by a clear 30-day money-back guarantee. If you implement the system and determine it did not provide practical value for your business, email us within 30 days of purchase for a full refund.
3. Diagnostic Audits & Advisory Services
Due to the extensive manual analysis, senior operator time, and custom recorded video walkthroughs required for the Local Visibility Audit and Strategic Consulting, diagnostic audit fees are non-refundable once our investigation has commenced. However, if you are unsatisfied with the clarity of our findings, Helen Seghers will conduct a follow-up review call at no additional charge.
4. Contact & Suppor
For any billing, download, or policy questions, please contact helenbseghers@gmail.com.